Booking for a family raises questions a couple never has to think about. Can five of us share one room? Does the baby count? Is an extra bed cheaper than a second room?
This guide answers those questions in plain terms. It explains how hotels count guests, why they set limits, how extra beds and cots work, and how to choose between adding beds and booking a bigger unit. It is written by the reservations team at Best Trip Hotels, where we arrange beds and cots for families every week across our serviced apartments in Jeddah and our branch in Jazan.

Occupancy is the number of people allowed to stay in a unit overnight. It is set for each room type, not for the whole building.
Three things usually decide it:
Occupancy counts heads, not beds. A baby in a cot is still a guest, even if they do not need a bed of their own. When you book, give the total number of people, including children.
Hotels are not being difficult when they refuse a seventh person in a room built for four. There are real reasons behind the limit.
Safety. In an emergency, staff need to know how many people are in each room. Extra mattresses on the floor also block exits and walkways.
Guest registration. In Saudi Arabia, licensed hotels and serviced apartments register guests with the Ministry of Interior through the Shomoos system. Each guest staying overnight needs to be on record. Our guide to hotel check-in rules in Saudi Arabia explains which documents each guest must show.
Comfort and services. Linen, towels, toiletries, air conditioning and hot water are planned around the stated number of guests. More people means more of everything.
Wear and tear. Furniture, bathrooms and mattresses wear out faster in an overcrowded unit, which affects the next guests too.
Our terms and conditions put it simply: maximum occupancy limits for each room must be followed.

Most confusion around occupancy comes from children. Policies differ from hotel to hotel, so read the terms before you book.
Infants usually sleep in a cot or with a parent. Many hotels do not charge for them, but they still count towards the number of people in the room. If you need a cot, ask for it in advance, as numbers are limited.
Under our terms, children under 6 stay free when they use the existing beds. If a young child needs an extra bed or a cot, that can be arranged on request, and charges may apply.
From around school age, children usually need their own bed, so they count much like adults for planning. A family of two adults and three teenagers needs five sleeping places, not two beds and a promise to squeeze in.
Our booking form lets you choose up to 6 adults and 4 children per room, but it does not ask for ages. After booking, message us your children’s ages so we can prepare the right beds.

An extra bed is a single bed added to a room for one more guest. In hotels it is often a folding rollaway bed. In apartments, the living room sofa bed sometimes does the same job.
Some of our units already include a sofa bed in the living room, so you may not need an extra bed at all:
Check with us whether the sofa bed counts towards occupancy for your booking. A separate living room is one of the main things an apartment adds over a hotel room, as our guide on what is a serviced apartment explains.
At Best Trip Hotels, extra beds are available on request at every branch, subject to availability. Add the request when you book, or message reception before you arrive. A charge may apply, so ask for it when you request the bed.

A baby cot (also called a crib) is a small bed with raised sides for infants. Most hotels keep a limited number, which is why they run out in busy seasons.
How to make sure you get one:
At Best Trip Hotels, baby cots are available on request at every branch, subject to availability. Al Andalus Tolen and Best Trip Valencia also have baby safety gates and socket covers. If you are travelling for Umrah with young children, our guide to Umrah with kids covers room setup, meals and rest days for the whole trip.
Bed layouts tell you more about real capacity than a room name does. These are the setups listed on our branch pages. Maximum occupancy for each unit is confirmed by our team when you book.
| Branch | Unit types and beds |
|---|---|
| Al Andalus Tolen (Al Baghdadiyah) | Studios of 30 m² with two single beds or one double; sea view studios; Junior Suites of 50 m² with a large double bed (one with a living room sofa bed); One Bedroom Apartment of 45 m² with a double bed and sofa bed; Two Bedroom Apartment of 60 m² with an extra-large double and two single beds |
| Paris (An Nuzhah) | One Bedroom Apartments of 70 m² with a double bed or two single beds; Two Bedroom Apartment of 90 m² with a double bed and two single beds |
| Milano (Al Ajaweed) | Studios, one, two and three-bedroom apartments, up to 120 m² |
| Marsilia (Sayed Al Shuhada) | Standard Studio of 40 m² and Deluxe Studio of 50 m², both with two twin beds; Two Bedroom Deluxe Apartment of 70 m² with a king bed and two twin beds |
| Valencia (Jazan) | One Bedroom Apartment with two single beds and a living room sofa bed; Two Bedroom Apartment with two single beds and a large double bed |
| City Zone and Istanbul (monthly) | Apartments with separate living rooms, for monthly stays |
Families travelling with grandparents often want single beds for them. Our guide to Umrah with elderly parents explains what else to look for in their room.
Adding a bed is not always the cheapest or most comfortable option. Compare the total cost of each option for your dates, as our rates vary by season.
A two-bedroom apartment gives each part of the family a door to close, plus a shared living area. Our guide to serviced apartment vs hotel explains why apartments often work out better value for families than hotel rooms.
Al Andalus Tolen and Best Trip Paris have connecting rooms, so a large family can stay side by side. For the biggest family units, Best Trip Milano has apartments up to three bedrooms and 120 m², each with a living room.
If you book through a booking site, the guest numbers you enter there are what the property sees. Our guide to booking direct vs booking sites explains how requests such as cots and extra beds pass between the site and the hotel.
Plans can change if a relative joins or drops out. Our guide to the hotel cancellation policy explains what happens if you need to change or cancel a booking.
For stays of a month or more, space matters even more. Two adults and three children can share a studio for a night, but not for four weeks.
Best Trip City Zone and Best Trip Istanbul are our monthly properties, with separate living rooms and kitchen facilities. Our guide to how monthly apartment stays work explains monthly terms, deposits and payment. If you are planning to stay several months, our guide to hotel apartment vs furnished apartment compares a serviced stay with a rented furnished flat.
Yes. Occupancy counts every person staying overnight, including babies. Some hotels do not charge for young children, but they are still counted.
Children under 6 stay free when they use existing beds. Extra beds or cots may carry a charge.
Yes. Extra beds are available on request at every branch, subject to availability. Ask when you book or message reception before arrival.
At Best Trip Hotels, cots are available on request, and charges may apply. Ask our team when you book.
It depends on the unit. Our booking form allows up to 6 adults and 4 children per room, but each unit has its own limit based on its beds and size. Our team confirms the limit for the unit you choose.
Sometimes, in a larger room with extra beds. For five people, a two-bedroom apartment is usually more comfortable and may cost less than one room with several extras.
Often, yes. Some of our units, such as the Al Andalus Tolen One Bedroom Apartment and the Valencia One Bedroom Apartment, include a sofa bed in the living room. Confirm with us how it counts for your booking.
The easiest family stay is one where everyone has a proper bed from the first night. Tell us who is travelling, and we will help you match your group to the right unit.
Our rates change with the season, so check the price for your exact dates. Send your family’s ages and numbers to our team on +966 547010115 by phone or WhatsApp, 24 hours a day, and we will confirm beds, cots and occupancy before you pay.
Book direct with Best Trip Hotels and arrive to a room that is ready for everyone.
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